Responsible Gaming —
Your safety is our priority
99bb believes entertainment is at its best when enjoyed within limits. Our responsible gaming tools and guidelines are here to keep you safe and well.
What is Responsible Gaming at 99bb?
Online betting and casino games are a form of entertainment — but without proper limits, they can become harmful. 99bb always wants its users to play with enjoyment, awareness, and within their own means. That is why we follow a comprehensive responsible gaming policy.
Our goal is not only to deliver a great gaming experience, but also to protect your mental and financial well-being. Our platform includes several safeguards such as deposit limits, self-exclusion, time-out, and age verification.
Remember: gambling should never be seen as a source of income. It is entertainment — and if it starts to have a negative impact on your life, seeking help is not a weakness; it is a courageous step.
Our Protection Tools
The measures actively in place to keep you safe at 99bb
Deposit Limit
You can set the maximum amount you deposit per day, week, or month yourself. Once that limit is reached, no further deposits will be allowed — your budget stays in your hands.
Time-Out Break
If you feel you need a short break, you can temporarily close your account for a set period. Time-outs are available from 24 hours up to several weeks.
Self-Exclusion
If you need a longer-term break, you can exclude yourself from the platform either permanently or for a set period. The support team will assist you through the process.
Loss Limit
Set a cap in advance on how much you are willing to lose within a given period. Once you reach that limit, you will be alerted and placing further bets will not be possible.
Age Verification (21+)
99bb strictly does not serve anyone under 21. Age is verified at account registration, and additional proof may be requested in cases of doubt.
24/7 Support Assistance
If you run into any issues related to your gaming, our Bangla and English support team is always here — reach us via live chat or email.
Warning Signs of Problem Gambling
If any of the following signs apply to you, pause and seek help:
- Feeling the urge to keep depositing money beyond your budget
- Trying to win back lost money by placing more bets ("chasing losses")
- Being constantly absorbed in gambling at the expense of family, friends, or work
- Lying to or hiding the extent of your gambling from family
- Taking out loans or using money set aside for essential expenses in order to gamble
- Feeling restless or anxious when trying to stop gambling
- Having trouble sleeping or eating because gambling is on your mind
Need help? Contact us now
If you feel gambling is becoming a problem, do not hesitate to speak with our support team. We will help you with self-exclusion or any other protective measure you need.
[email protected]
Keep in mind
Gambling is a risky form of entertainment — it is not a guaranteed way to earn money. Always bet only the amount you can afford to lose without it affecting your daily life.
How to use the protection tools
Follow these steps to keep your account safe at 99bb
Log In to Your Account
Log in to your 99bb account and go to the Profile or Settings menu.
Open the "Responsible Gaming" section
Look for the "Responsible Gaming" option in your account settings.
Set your preferred limits
Set a deposit limit, loss limit, or time-out — based on what you need.
Contact support
For self-exclusion or further assistance, speak with us via live chat or email.
Core Principles of Responsible Gaming
99bb's responsible gaming policy rests on a few key pillars:
- Budget planning: Decide how much you will spend before you start playing, and do not exceed that limit under any circumstances.
- Time limits: Decide in advance how long you will play each day. Watch the clock — stay within your time.
- Emotional control: Never place bets when you are angry, frustrated, or under mental stress.
- Take breaks: Taking regular breaks is part of healthy gaming. Stop when you are tired or feeling frustrated.
- Avoid alcohol: Gambling under the influence of alcohol or any other substance should be avoided.
- Be satisfied with a win: Be cautious if you feel the urge to keep playing even after winning.
Protection of Minors
99bb strictly ensures that no one under the age of 21 can access the platform. To this end, we follow the measures below:
- Age verification is mandatory at registration.
- If there is any doubt, verification is carried out via a government-issued ID.
- Accounts suspected of belonging to a minor are suspended immediately.
- Parents can restrict access on their child's device — our support team is ready to advise on this.
If you suspect that a minor is using your account, please notify us immediately at [email protected].
Betting Awareness and Financial Well-being
There is no guaranteed way to profit long-term from online betting and casino games. Every game has a "house edge," meaning the platform holds a mathematical advantage over time. This platform should therefore never be considered a source of income.
When playing at 99bb, always keep in mind that you are spending money for entertainment — just as you would going to the cinema or eating at a restaurant. This mindset will help you stay within your budget.
If you are facing financial difficulty or are in urgent need, our advice to stay away from online gaming comes from genuine concern. Your family, health, and peace of mind are always more important than any game.
To build healthy gaming habits: keep track of your spending every week. Note how long you are playing. Take voluntary breaks from time to time. Have open conversations with family or friends.
Q&A on Responsible Gaming
Play safely, enjoy with awareness
Use the responsible gaming features at 99bb and enjoy safe entertainment. Our support team is always by your side.
Explore our Game Categories
Enjoy responsibly — visit the various sections of 99bb